Rent Easy’s Move-Out Carpet Mess Turned Sparkling Success

See our AMAZING RESULTS below!

Hi there — Tony here, owner of Inlet Services, and today I’m excited to share a quick story that shows just how big a difference a professional deep carpet clean can make — especially when you’re dealing with move-outs. One of our longtime clients, Rent Easy, called us up about a property in Norfolk, Virginia that needed some serious TLC before the next tenants moved in. Spoiler alert: we transformed those carpets, and they couldn’t have been happier.

Here’s Rent Easy’s Story

Rent Easy manages several rental units across Norfolk, and this particular unit had just been vacated. Between the traffic marks, mysterious spots, and general grime of daily tenant life, they needed a fast, effective solution to restore the carpets. They didn’t want just “good enough” — they wanted that fresh, clean look and feel that makes a property rent-ready in no time.

Check out Before, During and After Images of this Job

What We Encountered Before We Started

When we arrived, we could tell right away this wasn’t a light maintenance job. The apartment had seen some real living — and the carpets were proof.

You know those dark shadowy traffic lanes near hallways and doorways that never seem to go away? Yeah, those were front and center. The living room had a large coffee stain, probably old enough to vote, and the bedrooms had some pet odors lingering that definitely weren’t invited to the next lease.

Even though the carpet itself wasn’t damaged, it was clearly overdue for a serious deep clean — not just surface shampooing. The kind of grime we were looking at had settled in over time, hidden beneath the surface. It was exactly the kind of situation that tests whether a cleaning company knows their craft or just sprays and walks away.

Here’s What We Did to Bring Those Carpets Back to Life

Step one was a powerful pre-spray. We use professional-grade solutions designed to break up embedded dirt, oils, and tough stains. Think of it like letting the soap soak before scrubbing a burnt pan — it makes everything easier, safer, and more effective.

Once the pre-spray had time to dwell, we brought in our Counter Rotating Brush (CRB) machine. This tool works magic: its twin brushes dig deep into the carpet fibers, loosening up hair, sand, and all the ground-in nasties that vacuums just can’t touch.

Next came the heavy hitter — our truck-mounted hot water extraction system. This delivers high heat, high suction, and deep rinsing power. We made sure to thoroughly rinse the carpet, not only pulling out the dirt but also extracting any leftover cleaning solution — leaving no residue behind, just fresh, nearly dry carpet.

From start to finish, it was a full-spectrum process designed to lift, loosen, rinse, and refresh — with no corners cut.

The Results? Night and Day Difference

By the time we wrapped up, the transformation was obvious — even Rent Easy’s property manager said, “It looks like new!”

Those traffic lanes were gone, the stains had vanished, and the carpet fibers looked fluffed up and lively again. Even better? No crunchy or sticky spots, no overpowering fragrance — just that clean, light citrus scent we leave behind after every job.

And the best part? Because our system leaves the carpet almost dry, the unit was ready to be shown to prospective tenants that very same day. That’s the power of doing it right.

We even stuck around for a quick walkthrough with Rent Easy to make sure everything met their expectations — and honestly, the smiles said it all.

And what does Rent Easy think?

Rent Easy was thrilled with the results. They told us the unit showed beautifully later that afternoon, and the carpets made all the difference in creating that “ready-to-rent” impression they count on.

They’ve worked with us before, but this was one of those jobs that really reaffirmed why professional-grade carpet cleaning is a must — especially during tenant turnover.

We’re grateful for the continued trust Rent Easy puts in us, and it’s always rewarding when we can help them keep their properties looking their best for new residents.