Tony Parrow’s Move-Out Carpet Cleaning Service for IRPM

See our AMAZING RESULTS below!

Hi, I’m Tony Parrow, owner of Inlet Services here in Norfolk, Virginia. Recently, we had the pleasure of working with IRPM, a property management company facing a tight deadline to prepare one of their rental units for new tenants. They needed thorough, professional move-out carpet cleaning to get the carpets spotless, fresh, and ready—fast.

If you’re a property manager, landlord, or tenant in Norfolk needing reliable carpet cleaning services, this story might just convince you why choosing a professional like us makes all the difference.

Here’s IRPM’s Story

IRPM approached us with an urgent need. The carpet in their unit was far from ready for the next occupants — heavily soiled with embedded dirt, lingering odors, and stubborn stains from months of wear and tear. With only 48 hours before the final walkthrough and new tenants moving in, they were stressed. Could we get the job done on time without cutting corners?

Check out Before, During and After Images of this Job

What We Encountered Before the Job Started

Walking into the unit, it was clear the carpet had seen better days. Heavy foot traffic had flattened the fibers, and areas near doorways were darkened with accumulated dirt and scuffs. The shadows of previous tenants’ pets and spills lingered as marinating stains — tough to tackle with a simple surface clean.

IRPM’s team explained the urgency — every minute counted because the property’s new occupants were scheduled to move in within two days. They couldn’t afford any delays or missed spots. A deep, professional cleaning was the only way to make sure the carpet would look inviting and last until the next scheduled maintenance.

How We Remedied the Situation

Our technician, Mark, brought in our state-of-the-art truck-mounted carpet cleaning system—the perfect weapon for deep, powerful cleaning jobs like this one. We started by applying a professional-grade pre-spray to break down those embedded dirt layers, stains, and odors.

After letting the pre-spray dwell for maximum effectiveness, Mark ran the hot water extraction with the truck mount. This method combines superheated water with strong suction to pull dirt, debris, and cleaning residues from deep within the carpet fibers — far beyond what handheld or portable cleaners can achieve.

This thorough approach not only restored the carpet’s appearance but also tackled odor-causing bacteria, ensuring the space smelled fresh and clean. We finished with a gentle grooming of the carpet pile to lift and separate the fibers, leaving a plush, welcoming feel.

How the Job Turned Out

When Mark finished, the transformation was undeniable. The carpet looked clean, vibrant, and ready to welcome new tenants. The deep stains were gone, and the odors lifted, replaced by that fresh, just-cleaned scent that reassures any property manager.

IRPM’s walkthrough went smoothly, with no carpet-related issues flagged. The unit was ready ahead of schedule — a huge relief for the team juggling multiple properties. Knowing they could rely on Inlet Services for such time-sensitive, quality carpet cleaning made all the difference.

And what does IRPM think?          

IRPM was thrilled with the results and quick turnaround. They appreciated how our professional truck-mounted system outperformed the usual in-unit cleaners, saving time and delivering a deep, lasting clean. The customer said they would definitely call us again for future move-out cleanings and recommended our services to other property managers in Norfolk.