Tony Parrow’s Carpet Cleaning Success Story at Howard Johnson Hotel

See our AMAZING RESULTS below!

Hi, I’m Tony Parrow, owner of Inlet Services here in Virginia Beach. When the newly renovated Howard Johnson Hotel reached out to us for professional carpet cleaning and stain removal, I knew this was a project where attention to detail would make all the difference. The hotel’s fresh modern look deserved carpets that felt just as welcoming and spotless as the new interiors. In this story, I’ll walk you through how our expert carpet cleaning team tackled stubborn stains and soil to bring the hotel’s floors back to life — and why you should consider Inlet Services for your Virginia Beach carpet cleaning needs.

Here’s Howard Johnson Hotel’s story.

Howard Johnson’s management faced a big challenge: after renovation, the carpets were still marred by a tough red stain and general wear from years of hotel use. They wanted the carpets to match their fresh, inviting ambiance—clean, bright, and free of any distractions that might upset guests’ first impressions. This was no easy task, especially since hotel carpets endure heavy foot traffic and spills daily. The owners entrusted us with the job, confident our professional carpet cleaning and stain removal services could restore the warmth and freshness their guests deserved.

Check out Before, During and After Images of this Job

What We Discovered Before Starting the Job

Walking through the hotel corridors and rooms, it was clear the renovation had uplifted the space, but the carpets told a different story. The red stain near the lobby was particularly stubborn—like an unwelcome scar on an otherwise flawless canvas. Plus, years of accumulated dirt and traffic patterns had dulled the carpets’ once vibrant colors.

Hotels are unique environments, and carpet cleaning here isn’t just about appearances. We needed to ensure all chemicals and cleaning methods used would be safe for guests and staff, and wouldn’t interfere with the hotel’s daily operations. This meant planning the work around their busy schedule and ensuring rapid drying times to minimize disruption.

Our team tested the red stain carefully—spot testing the carpet’s fibers to ensure the colorfastness wouldn’t be damaged. We also prepared the entire area for cleaning, ensuring proper ventilation to keep air fresh and safe throughout the process. This preparation was crucial—like setting the stage before the main act.

How We Transformed the Carpet: Step-by-Step Restoration

Our approach combined proven industry techniques with meticulous attention to detail. For the red stain, we used a two-part red stain remover specially formulated for tough dyes. Think of it like using a delicate yet powerful brushstroke to lift the stubborn mark without harming the fabric beneath.

After removing any solid debris and excess moisture with a clean white cloth, we mixed the stain remover precisely according to manufacturer instructions and saturated the area thoroughly. The remover began breaking down the stain—much like a gentle rain loosening dried mud.

To activate the cleaner, we used a carefully controlled iron—set to a medium wool setting without steam—to gently press a damp cloth over the stain. The heat coaxed the stain out of the fibers, transferring it onto the cloth with every circular motion. We repeated this process multiple times, each pass revealing a clearer, brighter carpet beneath.

Once the stain vanished, we rinsed the area to remove any cleaning residue, then used our powerful truck-mounted hot water extraction system—a hallmark of professional carpet cleaning in Virginia Beach—to deeply cleanse the entire carpet. The Hydro-Force sprayer with enzyme-based pre-spray broke down embedded soils and odors, while the hot water extraction rinsed and sanitized the carpets, leaving them fresh and vibrant.

Imagine breathing new life into tired floors—the way a refreshing ocean breeze revitalizes a summer day on the Virginia Beach shore. That’s what our cleaning achieved for the Howard Johnson Hotel.

The Stunning Results That Speak for Themselves

By the end of our work, the red stain was completely gone, leaving behind nothing but pristine carpet fibers. The overall carpet condition transformed from dull and worn to fresh and inviting—just like the hotel’s new decor. Our rapid drying method ensured the carpets were ready for guests in no time, keeping operations smooth and uninterrupted.

Howard Johnson Hotel’s management was thrilled. They told us the clean carpets elevated the entire guest experience, enhancing the warmth and professionalism of their space. It was rewarding to know our work helped shape the welcoming atmosphere guests would notice immediately upon arrival.

And What Does Howard Think?

Howard Johnson Hotel’s team shared heartfelt appreciation for the care and professionalism Inlet Services brought to the project. They valued our expertise, attention to detail, and respect for their busy schedule. For them, this wasn’t just about carpet cleaning—it was about protecting their brand reputation and delivering an exceptional stay for every guest.