How Homewood Suites Got Their Shine Back with Professional Tile and Grout Cleaning

See our AMAZING RESULTS below!

When I first got the call from Homewood Suites in Chesapeake, VA, I knew exactly what they were up against. I’m Tony Parrow, owner of Inlet Services, and I’ve seen firsthand how fast tile and grout can lose their luster — especially in high-traffic commercial spaces. The housekeeping team at Homewood had done their best, but the grout in their guest bathrooms and common areas had taken on a dark, dingy look. If your business’s floors have seen better days, this might just be the story that gets you to call us.

Here’s Homewood Suites’ Story

Homewood Suites by Hilton reached out needing a deep, professional cleaning. Over the years, the grout lines in their tiled areas had darkened with embedded soil. Between guest foot traffic, moisture from daily cleaning, and simple wear-and-tear, the once-bright grout had become unevenly colored and tired-looking. The team wanted to restore their hotel’s clean, polished look — and impress guests from the moment they walked through the doors.

Check out Before, During and After Images of this Job

What We Encountered at the Start

You know how grout looks great when it’s new? It’s light, clean, and makes everything around it shine. But give it a few years in a busy hotel and—bam—it becomes a grime magnet.

That’s exactly what we found at Homewood Suites. The tile itself wasn’t damaged, but the grout lines had absorbed years of buildup. Especially around the lobby, entryways, and hallway restrooms — the floors had visible discoloration and soil packed deep into the porous grout.

Even in the guestrooms, the bathrooms showed signs of stubborn buildup that normal mopping and scrubbing couldn’t touch. From a distance, things looked “okay.” But up close? You could clearly see the grime and wear that had settled into every crevice.

The Homewood team wanted more than surface-level improvement — they wanted their floors to look brand new again.

Our Process to Restore the Tile and Grout

We love a challenge — and this one had our name all over it.

Step one: We applied our professional-grade, grout-safe cleaning solution to the tile surfaces. This specialized formula is designed to break up embedded soil while being safe for guests, staff, and delicate materials.

Step two: We brought in the heavy artillery — our truck-mounted hot water extraction system. This powerful machine delivers a deep-cleaning punch by combining hot pressurized water, agitation tools, and vacuum extraction. Think of it like a pressure washer made just for grout — precise, deep-reaching, and highly effective.

Using rotating scrub heads and precision wands, we worked through every zone: the lobby, guest bathrooms, hallways, and more. The suction immediately pulled out layers of grime from the grout — you could see the contrast line-by-line as the original grout color came back to life.

Step three: Once cleaned, we applied a grout sealer. This is a critical step that creates a barrier on the grout lines, helping to prevent future stains, reduce soil absorption, and make maintenance easier for the Homewood cleaning crew.

💡 Pro Tip from Tony
Want your tile and grout to stay cleaner for longer? Ask us about applying a professional grout sealer. It acts like an invisible shield against dirt and moisture — saving you time and cleaning costs in the long run!

Brand-New Shine: The Final Result

The results? Absolutely stunning.

The dingy grout lines were gone. In their place: bright, even-colored grout that looked like it had just been installed. The tile gleamed under the lights. The bathrooms looked fresh. The lobby? Guests could see their reflections.

In fact, the transformation was so dramatic, one of the staff members thought the hotel got a brand new floor.

Restoring this level of cleanliness wasn’t just about vanity — it brought back the professional, polished appearance Hilton guests expect. From the front desk to the guest bathrooms, every area now reflected Homewood’s commitment to cleanliness and comfort.

And what do Homewood Suites think?

They were impressed by both the process and the final result — and appreciated the care we took not to disrupt hotel operations during the cleaning. 

They also told us they’d be scheduling recurring tile maintenance with us, which is always the best sign that we did the job right. At Inlet Services, that’s our mission — to leave every client proud of their space again.

If you own or manage a commercial property in Chesapeake, VA and your tile is looking a little worse for wear, don’t wait for it to get worse. Let us bring it back to life — just like we did for Homewood Suites.

Call Inlet Services today and let your floors shine again.